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How can we help?

The complete Cablefolio guide — the same one the app carries — with getting-started articles, answers, and troubleshooting.

  • Getting started

    Set up your account, document a first site, and find your way around Cablefolio.

    • Getting started with Cablefolio
    • How to document a client network
    • Getting around
    • Search and shortcuts
  • Documenting sites

    Clients, properties, rooms, racks, devices, ports, cable runs, floor plans, topology, photos, and notes.

    • Places and devices
    • Ports and links
    • Cable runs and testing
    • Floor plans
    • Topology
    • Photos, files, and notes
  • Field work

    Labels and scanning, checklists and work orders, and working with no signal.

    • Labels and QR codes
    • Checklists and work orders
    • Offline
    • How offline sync works
  • Reports, sharing, and clients

    Reports and downloads, share links, and the client portal.

    • Reports and sharing
    • The client portal
  • Accounts, security, and data

    Accounts and roles, second factors, API tokens, importing and exporting data, and switching from another tool.

    • Accounts and security
    • Importing your data
    • Switching to Cablefolio
  • Questions and troubleshooting

    Answers to common questions, and what to do when something does not work.

    • Frequently asked questions
    • Troubleshooting

Still need help?

Contact support — a person who works on Cablefolio answers.

Cablefolio

Network and low-voltage documentation for MSPs, IT teams, and cabling contractors.

support@cablefolio.com

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