Reports, sharing, and clients
Reports and sharing
Updated
Every client and property has a report — everything recorded under it as a page to print, a PDF, or a Word document — plus spreadsheet downloads of its tables, and an owner or admin can share a property's report through a link that needs no sign-in.
Open or download a report
On a client's or property's page, find the Report card (beside the main column on a desktop, below it on a phone).
- View report opens the report as a page in a new tab, ready to read or print.
- Download PDF saves it as a PDF.
- Download Word saves it as a Word document.
The report covers every property, room, rack, device, cable run, and photo under the client or property: the topology map and wiring diagram, rack drawings, floor plans with numbered markers, patch schedules, VLAN tables, power feeds, checklists, work orders, and more. On a phone the maps and tables scroll sideways at a size you can read; a printed or PDF copy fits them to the page.
Choose the report's sections
- In the Report card's Sections row, press the sections button (it reads All sections, or how many are chosen).
- Tick the sections this download should carry, such as Photos, Topology map, Wiring diagram, Notes, Files, Checklists, or Service history.
- Close the sheet and download as usual.
Your choice is kept on this device. Use the report settings’ defaults goes back to the defaults an admin set.
Download a table
Under the report buttons, each table has a row of its own: its name, the button that picks its columns, and its downloads, as CSV for a spreadsheet or label tool and as an Excel workbook:
- Equipment — on a client or a property.
- Cable schedule, Patch schedule, and Labels — on a property.
The columns button chooses the table's columns and their order; that choice is kept on this device too.
Brand the reports
An owner or admin can set what every report carries.
- Open Settings, then Report branding.
- Under Logo, press Choose a logo (or Replace the logo). Remove the logo takes it off.
- Under Words and sections, fill in the Company name, a Cover line (who prepared it and how to reach them), and a Footer line (a confidentiality note, a registration number).
- Tick the sections a report includes unless a download chooses its own.
- Press Save report settings.
Only the owner, or an admin not limited to one client, can change them. A share link and the client portal leave out what they always do, whatever is chosen here.
Share a property's report
An owner or admin sees a Share section on each property's page.
- Press New share link.
- Add a Label saying who it is for, such as "For the landlord".
- Set Expires in (days), from 1 to 30.
- Press New share link.
- Copy the address shown and press Done. It is shown only this once.
Anyone with the address can open a read-only copy of the property's report — rooms, devices, runs, contacts, and photos — with no sign-in, until it expires or is revoked. Notes, access facts, files, and checklists are left out. It is never the PDF, a CSV, or a client report.
Each link in the list shows when it expires, how many times it was opened, and when it was last opened.
Revoke a share link
- Press Revoke on a link and confirm. It stops working at once; anyone still holding it sees a "not available" page. Expired and revoked links are kept under Expired and revoked.
- To close every link at once, open Settings, then Accounts, and press Revoke every share link in the Share links section.
Reports, PDFs, and downloads need a connection. See Offline.
A client with their own portal sign-in can download their reports without a share link. See The client portal.
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