Sound familiar?
- A documentation contract sized for a team three times yours
- The one engineer who knows the site is on holiday when it goes down
- Port maps live in a spreadsheet nobody updated after the last move
- Client logins travel by email and text message
- Onboarding a new client starts with a site walk you already paid for once
Priced for a two-person shop
Cablefolio has no contract, no minimum, and no setup fee, client portal sign-ins never take a seat, and a field seat for someone who only captures on site costs a fraction of a full one, so a one- or two-technician MSP pays for the people who do the work and nothing else. A seat’s price is locked for two years, and you can leave whenever you like, with a full export of everything. See pricing.
Every client, one shape
Cablefolio organises everything the same way for every client: client → properties → rooms → racks, devices, and cable runs, every location its own place. Type the client’s name and find everything: search reaches names, addresses, serials, IP and MAC addresses, port and run labels, cable IDs, and notes. A technician who has never been to a site finds the MDF, the core switch, and the camera NVR in the same places as at every other client. The Needs attention view lists what is missing or wrong across every client: devices with no IP address, warranties ending, runs never tested, pathways over capacity.
Access that follows the contract
Limit a subcontractor or a dedicated engineer to one client. Keep each client’s ISP, registrar, DNS, and Microsoft 365 logins in an encrypted vault with audited reveals, ask the client for a login through the portal instead of by phone, and send one login once by a link that burns after reading.
Show the work
Give each client a portal sign-in that takes no seat, where they read their own sites, checklists, sign-offs, and reports and raise service requests. Handovers are branded reports with your logo, generated from the live record rather than written after the job.
Questions and answers
Is Cablefolio a PSA or RMM tool?
No. Cablefolio is documentation, not monitoring or ticketing: it records each client’s physical and logical network as built. It complements a PSA or RMM, and its API and webhooks connect it to them.
Can each client see only their own documentation?
Yes. A client portal account is limited to its own client and sees a read-only copy without internal notes, files, access codes, or credentials. Portal sign-ins never take a seat.