# Cablefolio

> Cablefolio is network and low-voltage documentation software for MSPs, IT teams, and cabling contractors: it records every client site — properties, rooms, racks, devices, ports, and cable runs — with floor plans, topology maps, QR and NFC labels, photos, checklists, and reports, and it works offline on a phone.

Cablefolio is documentation, not monitoring: it never scans or polls a network. It is a hosted web app that works offline on a phone. This site is https://cablefolio.com.

Pricing: A free plan for one person; Starter $15, Pro $25, Business $39 per staff seat a month, or two months free on annual billing; field seats $6 a month on Pro and Business; a 14-day Pro trial with no card. Support: support@cablefolio.com. Every link below is the markdown twin of a page of this site; the full text of all of them is at https://cablefolio.com/llms-full.txt.

## Product

- [Cablefolio](https://cablefolio.com/index.md): Cablefolio documents every client site — racks, ports, cable runs, floor plans, topology, labels, photos, and reports — for MSPs, IT teams, and cabling contractors, online or offline.
- [Features](https://cablefolio.com/features.md): Every feature of Cablefolio’s network documentation software: rack elevations, patch panels and cable runs, floor plans and topology, QR and NFC labels, the offline field app, the client portal, handover reports, audit walks, the API, and the credential vault.
- [Racks and elevations](https://cablefolio.com/features/racks-and-elevations.md): Draw every rack as it hangs: front and back elevations at true U scale, drag-to-mount devices, reservations, device presets, and switch stacks, on a phone or a desktop.
- [Ports and cable runs](https://cablefolio.com/features/ports-and-cable-runs.md): Document both sides of every patch panel, map every switch port, trace any connection end to end, and keep each cable run with its cable ID, pathways, and Fluke or NetAlly test results.
- [Floor plans and topology](https://cablefolio.com/features/floor-plans-and-topology.md): Draw floors with rooms, walls, outlets, cameras, and access points, pin devices and runs on them, and see each client’s network as topology, wiring, signal-flow, and layer-3 maps.
- [Labels, QR codes and NFC](https://cablefolio.com/features/labels-qr-and-nfc.md): Print QR labels and wire flags for every room, rack, device, panel, and run on sheets, tape, or thermal rolls, then scan a label, read printed text, or tap an NFC tag to open the record.
- [Offline field app](https://cablefolio.com/features/offline-field-app.md): Keep a property on the phone before a visit and keep working with no signal: edits, photos, and cable runs wait in a queue and sync in order, with conflicts shown rather than overwritten.
- [Client portal and sharing](https://cablefolio.com/features/client-portal-and-sharing.md): Give each customer a read-only portal with their sites, checklists, sign-offs, photos, and reports, share a property report by an expiring link, and send a login once by a link that burns after reading.
- [Reports and handover](https://cablefolio.com/features/reports.md): Hand every site over properly: checklists the customer signs on site, and a branded as-built report — HTML, PDF, or Word — with rack drawings, floor plans, topology, patch and cable schedules, and test results.
- [API and webhooks](https://cablefolio.com/features/api-and-webhooks.md): Read and write your documentation with personal API tokens and an OpenAPI reference, receive HMAC-signed webhooks, and import devices from Fing, Meraki, UniFi, IT Glue, Hudu, and spreadsheets.
- [Credential vault and security](https://cablefolio.com/features/security.md): Roles and per-client limits, multi-factor sign-in, an AES-256-GCM vault for device and client credentials with audited reveals, an audit log with export, and exposure reports.
- [Audit walks and verification](https://cablefolio.com/features/audit-walks-and-verification.md): Keep documentation true without monitoring: audit walks that stamp what was seen, last-verified dates, article review dates, pinned flags, and a completeness score on every property.
- [Pricing](https://cablefolio.com/pricing.md): Cablefolio pricing: a free plan, then Starter, Pro, and Business from $15 per seat a month, two months free on annual billing, with no contract, no minimum, and a 14-day Pro trial, no card.
- [Join early access](https://cablefolio.com/early-access.md): Join Cablefolio early access: be first in when network and low-voltage documentation for MSPs, IT teams, and cabling contractors opens, and hear the prices first.
- [Changelog](https://cablefolio.com/changelog.md): What changed in each Cablefolio release: new features, improvements, and fixes, newest first, with RSS and Atom feeds.

## Solutions

- [Solutions](https://cablefolio.com/solutions.md): How managed service providers, structured-cabling and low-voltage contractors, in-house IT teams, and AV and security integrators use Cablefolio to document the networks they install.
- [Managed service providers](https://cablefolio.com/solutions/msps.md): Cablefolio gives MSPs of any size one as-built record per client — racks, patch panels, cable runs, floor plans, credentials, and photos — with no contract, no minimum, and the client portal included.
- [Structured cabling and low-voltage contractors](https://cablefolio.com/solutions/cabling-contractors.md): Cablefolio records every cable run with its ID, pathway, and certification readings, prints wire flags and QR labels, takes the customer’s sign-off on site, and turns it all into the as-built handover.
- [Internal and multi-site IT teams](https://cablefolio.com/solutions/internal-it.md): Cablefolio documents every location an IT team runs — buildings, comms rooms, wiring closets, racks, switch ports, and cabling — with floor plans, topology, and an offline phone app for the day the network is down.
- [AV and security integrators](https://cablefolio.com/solutions/av-integrators.md): Cablefolio documents AV and security systems — displays, DSPs, cameras, NVRs, access control — with signal-flow diagrams, rack elevations, floor plans with cameras and access points, and handover reports.
- [Residential low-voltage and smart-home installers](https://cablefolio.com/solutions/residential-low-voltage.md): Cablefolio keeps every home you wire — the rack in the closet, every run and jack, the Wi-Fi, cameras, and gate, door, and alarm codes sealed per property — and hands the homeowner a clear record.

## Compare

- [Compare](https://cablefolio.com/compare.md): How Cablefolio compares with spreadsheets and Visio, NetBox, and IT Glue and Hudu for network and cabling documentation: what each is built for, and where Cablefolio fits beside it.
- [Cablefolio vs spreadsheets and Visio](https://cablefolio.com/compare/spreadsheets-and-visio.md): Why teams move port maps, cable schedules, and rack diagrams from spreadsheets and Visio into Cablefolio: one linked record, drawings generated from it, and a phone app for site.
- [Cablefolio vs NetBox](https://cablefolio.com/compare/netbox.md): NetBox is an open-source network source of truth for automation; Cablefolio is hosted documentation for the people who install and service networks, with floor plans, an offline phone app, and client handovers.
- [Cablefolio vs IT Glue](https://cablefolio.com/compare/it-glue.md): IT Glue is an IT documentation platform for MSPs; Cablefolio goes deep on the physical network — racks, both sides of patch panels, cable runs with test results, floor plans — with no contract, no minimum, and the client portal included.
- [Cablefolio vs Hudu](https://cablefolio.com/compare/hudu.md): Hudu is an IT documentation platform for MSPs; Cablefolio adds the physical layer — floor plans with placed devices, racks drawn to scale, both sides of patch panels, cable runs with test results — and full offline editing on a phone.

## Help center

- [Help center](https://cablefolio.com/help.md): Cablefolio’s help center: the complete user guide, getting-started and how-to articles, frequently asked questions, and troubleshooting, with search and support.
- [Getting started](https://cablefolio.com/help/topics/getting-started.md): Set up your account, document a first site, and find your way around Cablefolio. Guides and answers from the Cablefolio help center.
- [Documenting sites](https://cablefolio.com/help/topics/documenting-sites.md): Clients, properties, rooms, racks, devices, ports, cable runs, floor plans, topology, photos, and notes. Guides and answers from the Cablefolio help center.
- [Field work](https://cablefolio.com/help/topics/field-work.md): Labels and scanning, checklists and work orders, and working with no signal. Guides and answers from the Cablefolio help center.
- [Reports, sharing, and clients](https://cablefolio.com/help/topics/sharing-and-clients.md): Reports and downloads, share links, and the client portal. Guides and answers from the Cablefolio help center.
- [Accounts, security, and data](https://cablefolio.com/help/topics/accounts-and-data.md): Accounts and roles, second factors, API tokens, importing and exporting data, and switching from another tool. Guides and answers from the Cablefolio help center.
- [Questions and troubleshooting](https://cablefolio.com/help/topics/questions-and-troubleshooting.md): Answers to common questions, and what to do when something does not work. Guides and answers from the Cablefolio help center.
- [Getting started with Cablefolio](https://cablefolio.com/help/getting-started.md): Cablefolio is network and low-voltage documentation for MSPs, IT teams, and cabling contractors, and this page takes a new team from an empty account to its first documented site in about half an hour.
- [How to document a client network](https://cablefolio.com/help/how-to-document-a-network.md): A practical method for documenting a client's network so the next technician can find any device, port, or cable without a site walk: what to record, in what order, and how to keep it true afterwards.
- [Getting around](https://cablefolio.com/help/getting-around.md): Cablefolio is a tree — clients, then their properties, then rooms, racks, devices, and cable runs — and this page shows the ways around it on a phone and on a desktop.
- [Search and shortcuts](https://cablefolio.com/help/search-and-shortcuts.md): Find any record from the header search, jump anywhere with the command palette, browse every record of a kind in the Resources tables, and use the keyboard shortcuts on a desktop.
- [Places and devices](https://cablefolio.com/help/places-and-devices.md): Everything you record hangs off a client: a client has properties, a property has rooms, and a room holds devices, racks, cable runs, and sub-rooms; this page covers adding, changing, moving, copying, archiving, and deleting them.
- [Ports and links](https://cablefolio.com/help/ports-and-links.md): A link records what a device connects to — over a cable run, a patch cord, fibre, a mesh hop, or a VPN — and the ports screen draws each device's faceplate so you can see, make, and trace those connections.
- [Cable runs and testing](https://cablefolio.com/help/cable-runs-and-testing.md): A cable run (a "drop") is one pulled cable with its own cable ID, where it comes from and goes to, and the tester's readings; this page covers adding runs one at a time or in a batch, recording tests, and threading runs through pathways.
- [Floor plans](https://cablefolio.com/help/floor-plans.md): A property can carry drawn floor plans — floors with rooms, walls, outlets, cameras, access points, devices, and markups — and a room can carry a simpler plan picture with its devices pinned on it.
- [Topology](https://cablefolio.com/help/topology.md): The topology map draws a client's network from the internet down — every device beneath what it links to, with the runs between them — and can be narrowed, rearranged, saved as a named view, and downloaded.
- [Photos, files, and notes](https://cablefolio.com/help/photos-files-and-notes.md): Every client, property, room, rack, device, and cable run can carry photos, files, and a running log of notes; this page covers adding them, marking photos up, finding them again, and archiving what is out of date.
- [Labels and QR codes](https://cablefolio.com/help/labels-and-qr-codes.md): Print a QR label for every room, rack, device, patch panel, and run so that scanning one later opens its page, and use the phone's camera or an NFC tag to find a record or read a serial number instead of typing it.
- [Checklists and work orders](https://cablefolio.com/help/checklists-and-work-orders.md): A checklist is a procedure on a property — commissioning, handover, an annual service — ticked off step by step from a phone and signed off by the customer; a work order lists the devices, runs, and checklists a job covers.
- [Offline](https://cablefolio.com/help/offline.md): Cablefolio keeps working in a plant room, a basement, or a lift: keep a property on your phone before you go, and every change you make with no signal waits in a queue and is sent, in order, when the signal returns.
- [How offline sync works](https://cablefolio.com/help/offline-sync.md): Cablefolio is built to be used where there is no signal, and this page explains what it keeps on your phone, how the changes you make offline reach everyone else, and why it never guesses when two people changed the same thing.
- [Reports and sharing](https://cablefolio.com/help/reports-and-sharing.md): Every client and property has a report — everything recorded under it as a page to print, a PDF, or a Word document — plus spreadsheet downloads of its tables, and an owner or admin can share a property's report through a link that needs no sign-in.
- [The client portal](https://cablefolio.com/help/client-portal.md): A client account is a customer's own sign-in: it reads that one client's record — its properties, what is installed, contacts, checklists and sign-offs, photos, and the report — and can raise service requests and send a login the team asks for, but cannot change anything else.
- [Accounts and security](https://cablefolio.com/help/accounts-and-security.md): Your own profile, password, second factor, and signed-in devices, what each role may do, and — for an owner or admin — how accounts are managed.
- [Importing your data](https://cablefolio.com/help/importing.md): Bring existing documentation into Cablefolio instead of typing it: devices from a spreadsheet or a scanner's export, a property's rooms, racks, runs, and links from a spreadsheet, cable tester results, and device presets — each previewed before anything is written.
- [Switching to Cablefolio](https://cablefolio.com/help/switching.md): How to bring documentation across from IT Glue, Hudu, NetBox, or spreadsheets and Visio — what imports today, what to re-create, and how to run both tools while you move.
- [Frequently asked questions](https://cablefolio.com/help/faq.md): Short answers to the questions people ask most about Cablefolio — what it is, who it is for, how it works on site, and how it is priced — each one complete on its own.
- [Troubleshooting](https://cablefolio.com/help/troubleshooting.md): What to do when something in Cablefolio does not work the way you expect: the camera, NFC tags, the offline queue, signing in, downloads, and printing labels.

## Company

- [Contact support](https://cablefolio.com/support.md): Get help with Cablefolio: search the help center first, then write to us here or at support@cablefolio.com. First responses within a business day on every paid plan.
- [About](https://cablefolio.com/about.md): Why Cablefolio exists, what it is built to do and not to do, and the principles behind it: documentation, not monitoring; phone-first and offline; one record; security and accessibility built in.
- [Security](https://cablefolio.com/security.md): How Cablefolio protects your documentation: HTTPS and HSTS, server-side sessions, MFA, AES-256-GCM encrypted credentials, an audit log, continuous database backups, and how to report a vulnerability.

## Optional

- [Privacy policy](https://cablefolio.com/privacy.md): What the Cablefolio website and app collect, why, how long it is kept, and who handles it: no cookies on the website, cookieless analytics, and Cloudflare as processor.
- [Terms of service](https://cablefolio.com/terms.md): The terms for using Cablefolio: accounts, plans and the free trial, your data, acceptable use, and ending the agreement. Draft pending legal review.
- [Acceptable use policy](https://cablefolio.com/acceptable-use.md): What Cablefolio may not be used for: documenting only what you are allowed to, keeping it lawful, and not abusing the service. Draft pending legal review.
- [Accessibility statement](https://cablefolio.com/accessibility.md): Cablefolio’s accessibility commitment: WCAG 2.2 AA for this website and the app, how it is checked, known gaps, and how to report a barrier.