# MSP documentation software for client networks, with no contract or minimum

> For an MSP, Cablefolio is the as-built record of every client site — what is in which rack, which port goes where, and the logins to it all — kept by the technicians who touch it.

## Sound familiar?

- A documentation contract sized for a team three times yours
- The one engineer who knows the site is on holiday when it goes down
- Port maps live in a spreadsheet nobody updated after the last move
- Client logins travel by email and text message
- Onboarding a new client starts with a site walk you already paid for once

## Priced for a two-person shop

Cablefolio has no contract, no minimum, and no setup fee, client portal sign-ins never take a seat, and a field seat for someone who only captures on site costs a fraction of a full one, so a one- or two-technician MSP pays for the people who do the work and nothing else. A seat’s price is locked for two years, and you can leave whenever you like, with a full export of everything. See [pricing](https://cablefolio.com/pricing/).

## Every client, one shape

Cablefolio organises everything the same way for every client: client → properties → rooms → racks, devices, and cable runs, every location its own place. Type the client’s name and find everything: search reaches names, addresses, serials, IP and MAC addresses, port and run labels, cable IDs, and notes. A technician who has never been to a site finds the MDF, the core switch, and the camera NVR in the same places as at every other client. The **Needs attention** view lists what is missing or wrong across every client: devices with no IP address, warranties ending, runs never tested, pathways over capacity.

## Access that follows the contract

Limit a subcontractor or a dedicated engineer to one client. Keep each client’s ISP, registrar, DNS, and Microsoft 365 logins in an encrypted vault with audited reveals, ask the client for a login through the portal instead of by phone, and send one login once by a link that burns after reading.

## Show the work

Give each client a portal sign-in that takes no seat, where they read their own sites, checklists, sign-offs, and reports and raise service requests. Handovers are branded reports with your logo, generated from the live record rather than written after the job.

## Questions and answers

### Is Cablefolio a PSA or RMM tool?

No. Cablefolio is documentation, not monitoring or ticketing: it records each client’s physical and logical network as built. It complements a PSA or RMM, and its API and webhooks connect it to them.

### Can each client see only their own documentation?

Yes. A client portal account is limited to its own client and sees a read-only copy without internal notes, files, access codes, or credentials. Portal sign-ins never take a seat.

## Features that matter most

- [Credential vault and security](https://cablefolio.com/features/security/): Roles, per-client limits, MFA, an encrypted credential vault, and a full audit log.
- [Client portal and sharing](https://cablefolio.com/features/client-portal-and-sharing/): A read-only customer portal, expiring share links, one-time secret links, and credential requests.
- [Reports and handover](https://cablefolio.com/features/reports/): Customer sign-off on site, and branded HTML, PDF, and Word as-builts from the live record.
- [API and webhooks](https://cablefolio.com/features/api-and-webhooks/): Scoped API tokens, an OpenAPI reference, signed webhooks, and imports from common tools.