# Cablefolio vs IT Glue

> IT Glue is an IT documentation platform that MSPs use for passwords, configurations, and procedures; Cablefolio focuses on the physical network the MSP tools never finished — racks drawn as racks, both sides of every patch panel, cable runs with their test results, and floor plans — and can sit beside it or replace it for network work.

| Topic | Cablefolio | IT Glue |
| --- | --- | --- |
| What it is | Network and low-voltage documentation, centred on the physical install | An IT documentation platform for MSPs, part of Kaseya’s IT Complete |
| Organised around | Client → property → room → rack, devices, ports, and cable runs | Each client organisation, with its configurations, passwords, and documents |
| Price per user | Pro $25 per seat a month, or $250 a year (two months free) | Basic $29 per user per month, Select $38, Enterprise $44 (pricing page, read 2026-11-13) |
| Contract and minimum | No contract, no minimum, no setup fee; a seat’s price locked for 24 months | A 36-month term, a five-user minimum, and an activation fee (pricing page, read 2026-11-13) |
| Client portal | Included in Pro and Business; portal sign-ins never take a seat | MyGlue, an add-on at $407 a month (pricing page, read 2026-11-13) |
| Moving data | Imports IT Glue configurations as devices today; full export of everything at any time | Its own import and export tools |

## Where IT Glue fits

IT Glue is a broad IT documentation platform: the place an MSP keeps every client’s configurations, passwords, procedures, and documents, with integrations into the PSA and RMM tools MSPs run, and especially into Kaseya’s own. If that breadth is what you need, it is built for it.

## Where Cablefolio fits

Cablefolio goes deep where networks are physical: which device is in which rack unit, which port reaches which jack over which cable, what the tester said about it, where it is on the floor plan, and what the label on it says. It is built for the technician on site — offline, on a phone — and for the handover the customer receives, with the client portal included rather than sold on top.

## Switching, or running both

Import IT Glue configurations as devices to start each client — passwords, documents, and contacts are not imported yet — or keep IT Glue for procedures and use Cablefolio for the network and cabling. Either way you can leave Cablefolio whenever you like, with a full export. See [switching to Cablefolio](https://cablefolio.com/help/switching/).

## Questions and answers

### Is Cablefolio an IT Glue alternative?

For network and cabling documentation, yes: racks, patch panels, cable runs with test results, floor plans, an offline phone app, and client handovers, with no contract or minimum and the client portal included. For broad IT documentation such as procedures for every system, many teams keep an IT documentation platform beside it.

### Can I import from IT Glue?

Yes, for devices: Cablefolio imports IT Glue configuration exports as devices, mapping and previewing the rows before anything is written. Passwords, documents, and contacts are not imported yet.

## What IT Glue’s own pages say

- IT Glue’s pricing page lists Basic at $29, Select at $38, and Enterprise at $44 per user per month, based on a 36-month term, with a five-user minimum and a one-time activation fee that it says cannot be waived. Source: [IT Glue pricing](https://www.itglue.com/pricing/), read 2026-11-13.
- The same page sells MyGlue, IT Glue’s client portal, as an add-on at $407 a month. Source: [IT Glue pricing](https://www.itglue.com/pricing/), read 2026-11-13.

## Sources

- [IT Glue](https://www.itglue.com/)